Accessibility statement for Erigo Learning

Last updated: 2026-10-16

This accessibility statement applies to Erigo Learning, a digital learning platform (LMS) used by Swedish municipalities and government agencies. Erigo Learning is operated by Erigo AB.

We want as many people as possible to be able to use the service, regardless of ability. Here we describe how Erigo Learning complies with the Swedish Act on accessibility to digital public services (DOS-lagen), which accessibility issues are known, and how you can report shortcomings so that we can fix them.

How accessible is the service?

Partially compliant

Erigo Learning is partially compliant with EN 301 549 (WCAG 2.1 level AA) due to the shortcomings described below. We are actively working towards WCAG 2.1 level AAA.

Content that is not accessible

The content below is not fully accessible and does not fall under the legal exemption for disproportionate burden, unless stated otherwise.

Known shortcomings (WCAG 2.1 AA)

PDF files uploaded by course owners

May lack structure tags and alternative text, which makes them harder to use with a screen reader.

Criteria affected: 1.1.1 (Non-text content), 1.3.1 (Info and relationships).
Third-party video players

Players such as YouTube and Vimeo follow their providers' own accessibility practices and are partly outside our direct control.

Criteria affected: 1.2.2 (Captions), 1.2.3 (Audio description or media alternative).
Older course material in HTML format

May contain elements with insufficient colour contrast or missing ARIA labels. We are fixing this continuously.

Criteria affected: 1.4.3 (Contrast — minimum), 4.1.2 (Name, role, value).

Disproportionate burden

User-generated content uploaded by course owners or participants (such as documents and presentations) is not reviewed automatically by Erigo AB. Making all historical content accessible retroactively is considered a disproportionate burden under section 12 of DOS-lagen. We give course owners guidelines and tools for creating accessible material.

Report accessibility shortcomings

We are always working to improve accessibility. If you experience problems that are not described on this page, or if you think we do not meet the requirements of the law, please let us know.

Email: tillganglighet@erigo.se

We handle your case and normally get back to you within five working days.

Enforcement — contact DIGG

The Agency for Digital Government (DIGG) supervises DOS-lagen. If you are not satisfied with how we handle your feedback, or if you want to report a shortcoming directly to the supervisory authority, you can do so on DIGG's website.

Report lack of accessibility to DIGG

Technical information about accessibility

Erigo Learning is a web-based service. We follow the standard EN 301 549 v3.2.1, which refers to WCAG 2.1 for web content. The platform works in modern browsers (Chrome, Firefox, Safari, Edge) and with assistive technology such as screen readers (NVDA, VoiceOver, JAWS) and keyboard navigation.

Website: https://erigo.academy
Standard: EN 301 549 v3.2.1 / WCAG 2.1 level AA (minimum), AAA (goal)
Legal basis: Swedish Act on accessibility to digital public services (SFS 2018:1937), EU Directive 2016/2102

How we tested the service

Accessibility has been assessed through an internal self-assessment combined with automated testing using tools such as Axe and Lighthouse, and manual keyboard navigation. Screen reader tests have been carried out with NVDA (Windows) and VoiceOver (macOS/iOS).

Method: Internal self-assessment (self-declaration)
Latest assessment: 2024-01-15
The service was published: 2022-06-01
The statement was updated: 2026-10-16